The Flank Journal

Field notes on agentic legal work.

Research, product updates, and working patterns from the teams putting legal agents into production.

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Showing 64 posts
Thought leadership Jul 23, 2026 · 4 min read

Are you about to automate the wrong thing?

Sort the pile by what you're doing, not what the document is called, and the right first workflow shows up, by Khaled Baroudi

Thought leadership Jul 21, 2026 · 6 min read

The agentic contract repository GCs are talking about

The cheapest task in legal never gets done, and it's quietly the most expensive one to skip, by Taariq Ismail

Thought leadership Jul 16, 2026 · 7 min read

Should every contract get the same review?

The trap is checking everything at the same price, whatever the risk, by Martin Lukac

Thought leadership Jul 14, 2026 · 7 min read

Why your AI spend hasn't cut costs

and how it could, by Paul Lacey.

Thought leadership Jul 09, 2026 · 6 min read

Are we just accepting that legal is a bottleneck?

How to move the work and resolve the bottleneck, by Jake Jones

Thought leadership Jul 07, 2026 · 8 min read

Why your lawyers re-read the agent's work

What a lawyer needs before putting their name behind an agent's work, by Lorna Khemraz

Thought leadership Jul 02, 2026 · 5 min read

Sort your AI worries into two piles

..and what a Roman emperor knew about it, by Khaled Baroudi

Thought leadership Jun 30, 2026 · 5 min read

What your first month with a legal agent looks like

And why the first thing an agent does is hold up a mirror, and why that's the point, by Taariq Ismail

Thought leadership Jun 25, 2026 · 10 min read

How the best teams buy legal AI

Stop judging legal AI by the demo. Judge it by an ordinary Tuesday, by Martin Lukac

Thought leadership Jun 23, 2026 · 9 min read

Which legal work should you automate first?

Choosing the first use case is a strategic bet, not a scoping exercise, by Paul Lacey

Thought leadership Jun 18, 2026 · 9 min read

When your AI vendor's model gets pulled

The model your vendor runs is a risk you can close with the paper already in front of you, by Lorna Khemraz

Company Jun 17, 2026 · 3 min read

Legal engineering pioneer Alistair Maiden joins Flank

Flank doubles down on its agents-as-a-service model, bringing in one of the most influential operators in the field.

Thought leadership Jun 16, 2026 · 5 min read

How the best legal teams handle intake

What separates the teams that fixed intake from the ones still drowning in it, by Jake Jones.

Thought leadership Jun 15, 2026 · 4 min read

The Front Door Your Legal Team Already Has

In-house intake processes are messy. This is especially true at the enterprise level. Vendors rarely understand quite how chaotic intake and triage is, and they sell elegant solutions that would be a perfect fit, if only the way the…

Thought leadership Jun 15, 2026 · 9 min read

How to contract around AI model dependency

Most of your AI vendors are running on a model they do not own, and your contract with them almost certainly does not say what happens when that model changes. That gap is one of the most underpriced risks in software procurement right…

Thought leadership Jun 11, 2026 · 5 min read

What legal teams get wrong about drafting vs review

Two product categories. One actual job. Here's why that matters, by Taariq Ismail

Thought leadership Jun 10, 2026 · 4 min read

Contract drafting and review were never separate jobs

The market sells drafting and review as separate capabilities. The work was never divided that way, and the contract workflows being deployed now make the split impossible to maintain.

Thought leadership Jun 09, 2026 · 7 min read

The headless worker

Today's legal AI gives your team a better place to do the work. I think the next stage does the work for them and hands back the outcome. To make that case I have to talk, briefly, about Flank. An opinion piece by Jake Jones.

Thought leadership Jun 09, 2026 · 7 min read

Is this the next stage of legal AI?

Today's tools make your lawyers faster. The next stage takes the work off their desk entirely. By Jake Jones

Thought leadership Jun 04, 2026 · 7 min read

The middle of the job is disappearing

A few weeks ago our product designer came to me and told me he was having a crisis. Not a vague one. He sat down and said, fairly directly, that it felt like his role had changed underneath him and he was not sure what was left of it.

Thought leadership Jun 04, 2026 · 8 min read

What legal work does Claude do well?

AI doesn't replace roles evenly - it hollows them from the middle, by Paul Lacey

Thought leadership Jun 02, 2026 · 6 min read

Looks great from a distance

A few weeks ago I ran one of the AI automations I use to speed up a chunk of my own work. It started generating immediately. The output was structured, the tone was close, the length was right. For the first forty seconds I thought: this…

Thought leadership Jun 02, 2026 · 7 min read

How to go from AI pilot to business results

The sequencing, measurement, and expertise that separate pilots from outcomes, by Lorna Khemraz

Thought leadership May 28, 2026 · 9 min read

What GCs should evaluate in legal AI

Every vendor's demo looks sharp. The difference shows up at week six, by Martin Lukac

Thought leadership May 27, 2026 · 9 min read

Anyone can build the harness now

A few weeks ago I watched a general counsel run a clause past Claude over breakfast. She had a redline from a counterparty, an indemnity carve-out that did not sit right, and forty-five minutes before her first call. She pasted the clause…

Thought leadership May 26, 2026 · 6 min read

The Quiet Conversations GCs have about AI

Notes from The Lawyer's GC Summit in Alicante, May 2026

Thought leadership May 14, 2026 · 9 min read

How to turn AI FOMO into a plan

Why the only thing that resolves the AI FOMO is a plan that is yours, by Lorna Khemraz

Thought leadership May 12, 2026 · 9 min read

We built the product at her desk

Why faster AI makes being in the room more valuable, not less, by Paul Lacey

Thought leadership May 07, 2026 · 8 min read

The build vs. buy answer every GC needs right now

What coding agents changed about the build vs. buy decision, and why the answer is still buy, by Martin Lukac.

Thought leadership May 05, 2026 · 7 min read

Your team reviews every NDA twice

52% of legal teams use AI. 7% have moved the spend number. The architecture explains the difference, by Taariq Ismail.

Thought leadership Apr 30, 2026 · 6 min read

The eight principles of a highly effective legal team

What an enterprise legal function should look like when headcount stops being the constraint, by Flank Co-founder Jake Jones

Thought leadership Apr 28, 2026 · 11 min read

The end of the billable hour

Output is no longer scarce. The question is what the lawyer's hour was always for. By Lorna Khemraz.

Thought leadership Apr 23, 2026 · 9 min read

What your legal ops dashboard is actually measuring

The data is there. The surface to make it useful isn't, by Paul Lacey.

Thought leadership Apr 21, 2026 · 7 min read

The one question to ask every legal tech vendor in 2026

Most legal ops leaders aren't asking it yet. In two years, it's the only one that will matter, by Taariq Ismail.

Thought leadership Apr 16, 2026 · 11 min read

Your juniors aren't learning

Legal training worked through proximity, observation, and correction. All three are breaking. Lorna Khemraz investigates.

Thought leadership Apr 14, 2026 · 3 min read

The Weakest Square (pt. 2)

The erosion of human endeavour by agentic automation. An exploration continued by Jake Jones.

Thought leadership Apr 10, 2026 · 7 min read

"Faster NDA review" is the wrong job

Why most legal AI pilots solve an activity, not a need, by Taariq Ismail

Thought leadership Apr 10, 2026 · 7 min read

Try something worth breaking

Why the absence of failure in legal AI is itself a failure of ambition, by Martin Lukac

Thought leadership Apr 09, 2026 · 10 min read

Legal AI doesn't scale without a front door

The front door is how legal AI stops being a pilot and starts being a production system, by Paul Lacey

Thought leadership Apr 08, 2026 · 6 min read

Your AI rollout has a people problem

Change management is the variable nobody budgets for, by Taariq Ismail

Research Apr 07, 2026 · 8 min read

Most legal agent failures are not actually agent failures

Why the deployments that 'failed' were never built to succeed, by Lorna Khemraz

Research Apr 02, 2026 · 7 min read

Legal AI has an infrastructure problem

Why 52% of legal teams adopted AI but almost none reduced costs, by Martin Lukac

Thought leadership Mar 30, 2026 · 6 min read

The Weakest Square (pt. 1)

A nine-year-old beats six boys with a four-move algorithm. Decades later, machines prove that even intuition is computable.

Legal ops Mar 27, 2026 · 6 min read

Just pick one thing

Why most legal AI pilots fail to move out of pilot stage, by Taariq Ismail

Thought leadership Mar 26, 2026 · 7 min read

Why your AI rollout will stumble and why that's the plan

The real risk profile of scaling AI agents: the jagged edge is structural, not temporary, but recovery is measured in minutes.

Legal ops Mar 25, 2026 · 11 min read

Your external legal spend is the budget for agents

The services line item that enterprise legal teams are starting to reallocate. Jake Jones explains.

Research Mar 25, 2026 · 7 min read

These legal tech investments will still matter in three years

The same capability that makes legal software better eventually makes it unnecessary. The question is which layer you're buying.

Research Mar 24, 2026 · 8 min read

Same engine, different machine

Why better AI doesn't mean a better model, by Martin Lukac

Legal ops Mar 24, 2026 · 10 min read

Knowing what to automate is the easy part

Legal teams can name what to automate instantly. The hard part is building the reliability and scalability infrastructure around it.

Research Mar 23, 2026 · 9 min read

We gave an agent our hardest problem

Why enterprise contract complexity is no longer a ceiling for AI agents, by Paul Lacey

Thought leadership Mar 23, 2026 · 9 min read

What “it depends” is hiding

How operational chaos masquerades as legal complexity, and what happens when you separate the two, by Lorna Khemraz

Research Mar 20, 2026 · 8 min read

Same engine, different machine

Every legal AI product runs on the same handful of LLMs. The staggering difference in output quality is entirely a product problem.

Research Mar 19, 2026 · 9 min read

The complexity ceiling is higher than you think

Enterprise contract complexity is no longer a ceiling for AI agents. The boundary is moving fast.

Thought leadership Mar 16, 2026 · 8 min read

The ChatGPT Moment for Legal Agents

The week legal AI stopped being theoretical

Research Mar 13, 2026 · 8 min read

Three economic models, one technology

The legal services market is three markets with different economic engines. Agents will hit law firms, ALSPs, and in-house teams very differently.

Thought leadership Mar 12, 2026 · 5 min read

The Throughput Problem

The throughput problem nobody is measuring

Thought leadership Jan 05, 2026 · 3 min read

Beyond hype: why ROI will define Legal AI in 2026

For the past few years, the legal industry has been in a phase of exploration. We have seen firms and in-house teams adopting Generative AI tools largely for the novelty factor – testing the waters to see what is possible.

Thought leadership Jan 01, 2026 · 2 min read

Eating mashed potato: why AI will save lawyers from boredom, not their jobs

There is a pervasive fear that autonomous AI replaces the need for legal expertise. The reality is the opposite: it clarifies the value of true expertise by stripping away the drudgery.

Legal ops Dec 30, 2025 · 2 min read

How to scale legal operations without hiring a single lawyer in 2026

For decades, the economic model of the in-house legal team has been broken. It was a linear equation, but not any more.

Thought leadership Dec 29, 2025 · 2 min read

Silence in the inbox: the rise of 'invisible' autonomous agents

The ultimate measure of success for a legal AI deployment in 2026 is not how many lawyers are logging into a tool. It is whether the business users even know the tool exists.

Research Dec 28, 2025 · 2 min read

Why reasoning models are the missing link for transforming legal

For the last two years, lawyers have been told that AI is "almost there". Yet, in private, the reality has been different.

Product Oct 30, 2025 · 5 min read

Introducing Flank: agentic legal AI that resolves legal requests autonomously

Flank is the first enterprise-ready agentic system built for legal work. Instead of assisting lawyers; it handles the work itself: reviewing, drafting, redlining, triaging, and filing across the systems your team already uses such as Outlook, Teams, Jira, and Salesforce.

Research Jul 15, 2025 · 4 min read

Legal AI Alignment: Why Judgment, Not Just Automation, Matters

This post explores how to build aligned legal AI agents that reflect context, escalation paths, and layered decision-making - not just outputs. That's because useful legal AI isn’t just about automation. It’s about understanding how lawyers think.

Company Jun 05, 2025 · 6 min read

Flank Raises $10M to Scale Autonomous Legal Agents — Embedded, Invisible, and Built for the Enterprise

Trusted by DeepL, Bolt, SumUp, TravelPerk, Axel Springer and more.

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