Seven task types: triage and routing, third-party review with redlines, drafting from your templates (NDAs, MSAs, DPAs, SOWs, term sheets, franchise agreements), objection handling on your own paper, research and Q&A grounded in approved sources, custom prompts, and bespoke workflows built by our Forward Deployed team. All delivered via email, the agent's own URL, and (soon) Teams.

Any of the three, and you can change your mind. Most customers start with their own lawyers supervising. Some hand the supervision layer to a partner firm (Simmons & Simmons is our launch partner). Others use Flank's own qualified commercial counsel as a managed service. Same product, same playbooks, same cockpit. Your choice of who sits behind the queue.

When supervision is on, the agent's proposed output lands in a queue before anything reaches the business. The reviewer sees the original request, the agent's reasoning, and the draft output, and chooses Approve & send, Edit, or Mark as resolved. Set thresholds by topic, uncertainty, or counterparty ask. Every correction trains the agent next time.

Reject and comment removes the counterparty's change and leaves a comment explaining why. Redline-over-redline preserves their change and layers a new tracked change on top, so the full negotiation trail is visible. Comment only leaves the change untouched and attaches reasoning as a comment. Counter-redlines (where the agent proposes fallback language) work independently of the rejection mode.

Yes. Once you're set up, designated users can create new agents, assign task types, and manage configurations directly in the governance platform. Scaling from one agent to five is a ten-minute configuration, not a support request. Forward Deployed Engineers stay involved for complex integrations and ongoing evolution.

Most customers are live in 2–4 weeks. A Forward Deployed Engineer maps your workflows, gathers your templates and playbooks, and configures the first agent. It goes live in supervised mode; supervision is dialled back as you build trust. Additional agents after that can be spun up by your team in minutes.

In Flank Record, our system of record. Agents capture each executed contract at signature, extract the key terms, and a human supervisor confirms the data. You query the whole estate in plain language, with no new database for your team to maintain.

Most repositories ask you to build and maintain the record, so it drifts out of date. Flank Record is run by agents under human supervision and accurate by construction, because the metadata comes from the executed contract at signature. It is not a new CLM and not an assistant bolted onto a document store.